Recently, users have been increasingly asking questions about the Betika platform. It is not surprising because the service’s position on the market looks precarious in connection with recent publications. Let’s figure out what’s happening at the bookmaker and how it threatens platform users.
Let’s begin with the description of Betika’s service as it was before the problems started.
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The Betika website has a fresh and fun design with a color scheme of green, white, and black. The green background gives the site a lively look, while the white text and black accents add a touch of sophistication. The overall design is clean and modern, making it a visually appealing sports betting platform.
The choice of sports and variety of markets is typical for African bookmakers and is significantly inferior to top international sites. A plus is the presence of numerous local leagues and competitions.
Users can access bets on the official website and mobile and desktop applications. All options are identical and have the same functionality. Smartphone and tablet users who do not want to install the program will benefit from a mobile site adapted for small screens.
You could contact Betika support in several ways. They offer live chat for instant assistance, email for more detailed queries, and phone support for those who prefer to speak directly to a representative. This variety of communication options ensures that you can choose the method that is most convenient for you.
At the beginning of this year, there was a scandal involving non-payment of winnings. Two brothers who used the same account publicly accused the bookmaker of rigging the results. Users claim that the service indicated incorrect results for one of the matches in the coupon, which is why they did not receive the expected winnings of 500,000 KES.
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The message that the brothers intended to defend their case in court stirred up the public, and there were even rumors about the imminent closure of the service. Those looking for information about the Betika Kenya app download wondered whether registering on the platform was worth it.
Meanwhile, this is not the first time Betika has gained such negative publicity. In 2019, several users publicly accused the bookmaker of dishonesty. The problem then was the cancellation of winning bets. Well-known Kenyan bloggers joined the discussion of the issue. At the same time, some accused the service of fraud, while others came to its defense.
The bookmaker survived this scandal despite the broken trust and continued its activities. During public unrest, company representatives expressed their readiness to check the information on each statement and understand the situation.
The situation is currently unclear. On the one hand, there are no statements about the service’s closure or the license’s revocation in the public domain. The bookmaker’s license remains valid, so Betika has a legal presence in the Kenyan market. On the other hand, users have difficulty accessing the service, not only in Kenya but also in Nigeria.
Attempts to clarify the situation with the support service, which, as we already wrote, previously worked around the clock and uninterruptedly, also led nowhere. All requests remain unanswered, and users do not receive any comments about the current situation.
Reasons and Perspectives
Due to the lack of official information, we cannot name the reasons for the current situation. Moreover, it is impossible to say that the service has closed. For clear conclusions, waiting for a statement from the owners or regulatory authorities is necessary.
However, after analyzing current trends, we can predict some trends in the industry and Betika’s future if it’s not planning to close.
The latest initiative by the Kenyan authorities to control the activities of betting companies unexpectedly plays into the hands of Betika and other well-known companies. The fact is that the authorities propose to increase the minimum allowable rate from 5 KES to 20 KES.
A similar initiative was raised three years ago, but no restrictions were introduced. This proposal is justified by the need to protect young people and people with low financial income. According to the idea, increasing the minimum bet should discourage the poor and young people from investing their last money in gambling. Currently, only not very reliable bookmakers have low minimum bets, and having lost this advantage, they will no longer be able to entice bettors.
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At the same time, the unavailability of the Betika service cannot be associated with this measure since the bookmaker’s minimum bet was higher than the established minimum. Thus, from the point of view of law and licensing, Betika fully complies with local requirements.
Currently, many users are puzzled by the inaccessibility of the Betika platform and the lack of official information about the status of the bookmaker. Unfortunately, the platform management and support service remain silent and do not comment on the situation. Since the Kenyan authorities also did not report any violations or measures taken, it is difficult to draw firm conclusions about the status of the bookmaker. These may be just temporary difficulties, but it is also likely that the platform has suddenly ceased operations for good. We hope that new information will clarify the situation soon.